Policies
How we trade
The terms we sell under in South Africa, written plainly. Each page says what we will not do as well as what we will.
- Terms of saleWhat an order is, what you pay, when it is accepted, and where liability sits.
- Delivery and fitmentThe ways a canopy is fitted, how the date is agreed, where we deliver, and who answers for a fit.
- Returns and cancellationsYour cancellation and return position in this market, and your statutory rights.
- Warranty and servicingFive years on the frame, what is not covered, and how servicing is booked.
- Privacy policyWhat we collect, the cookies by name, who else handles it, and your rights.
- PAIA manualWho to write to, what records we hold, how to ask for one, and how personal information is processed.